At SINFODE, we are committed to providing quality education, professional training, and a positive learning experience. We understand that circumstances may change after enrollment. Therefore, we have established a 7-Day Return and Refund Policy for eligible course enrollments.
1. 7-Day Refund Policy
Students may request cancellation and a refund within 7 days from the date of enrollment or fee payment, subject to the terms and conditions mentioned in this policy.
The refund request must be submitted within the 7-day period. Requests received after 7 days may not be eligible for a refund.
2. Eligibility for Refund
To be eligible for a refund within the 7-day period:
- The refund request must be submitted within 7 days of enrollment.
- The student should not have substantially started the course or training program.
- The student should not have extensively accessed or used course materials, recorded classes, study resources, or other paid learning content.
- Any promotional benefits, special offers, or additional services provided as part of the enrollment may affect the refundable amount.
- The enrollment details must be verified by our team before processing the refund.
3. Non-Refundable Situations
A refund may not be provided in the following situations:
- The refund request is submitted after the 7-day period.
- The student has substantially attended or completed classes.
- The student has accessed a significant portion of online or digital course materials.
- The student has received or used course-related services, resources, or benefits included with the enrollment.
- The student fails to provide the required information for processing the refund.
- The student is absent from classes or does not continue the course after enrollment without submitting a valid refund request within the applicable period.
4. How to Request a Refund
To request a refund, students should contact the SINFODE support or admissions team within 7 days of enrollment.
The request should include:
- Student’s full name
- Registered mobile number
- Registered email address
- Course name
- Enrollment or payment details
- Reason for requesting the refund
Our team may contact the student for verification before approving the request.
5. Refund Processing
Once the refund request is received, SINFODE will review the request and verify the student’s enrollment and course usage.
If the request is approved, the eligible refund will be processed through the applicable payment method or original payment source, subject to the processing timelines of the payment provider or bank.
The actual time required for the refund to reflect in the student’s account may vary depending on the payment method and financial institution.
6. Course Cancellation or Change by SINFODE
In certain circumstances, SINFODE may need to reschedule, modify, or cancel a course, batch, or training program due to operational or other unavoidable reasons.
If SINFODE cancels a course and is unable to provide a suitable alternative, eligible students may contact the institute regarding the applicable refund or alternative arrangement.
7. Course Transfer or Batch Change
Instead of requesting a refund, students may contact SINFODE regarding a course transfer or batch change, where applicable.
Approval for a course or batch change will depend on course availability and the institute’s applicable terms.
8. Important Note
The 7-day refund period starts from the date of enrollment or fee payment, whichever is applicable to the student’s enrollment.
Submitting a refund request does not automatically guarantee approval. Each request will be reviewed according to this Return and Refund Policy and the student’s course participation and usage.
9. Contact Us
If you have any questions regarding our Return and Refund Policy or want to submit a refund request, please contact the SINFODE team through the contact details available on our website.
SINFODE
Professional Training and Skill Development Institute
We aim to handle every refund request fairly and transparently while maintaining a high-quality learning experience for our students.
Contact us:- https://www.sinfode.com/contact-us/
Call Us :- +91-8619 30 6970